Resources When Impacted by a Storm

GAF factory-certified contractors have the expertise to determine if any damage occurred, and, if needed, get your roof fixed correctly.

6 Tips for Choosing the Right Roofing Contractor

After a damaging storm, you want to quickly get your roof restored, but that doesn’t mean you should choose the first contractor who knocks on your door. To find a trustworthy, qualified roofing professional, we suggest focusing on the six items below:

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Warranty Options

Sometimes a manufacturer-certified contractor can offer greater warranty coverage.

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Manufacturer Certifications

Contractors must pass certain minimum requirements to be factory certified.

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BBB ratings

Ensure that they have a satisfactory rating with Better Business Bureau.

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Licensing and insurance

Ask to see a copy of their license and insurance certificate.

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References

Ask for a list of references you can call and check online reviews.

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Local office

So, if needed, someone can help with emergency fixes.

Three Reasons a Pro Should Evaluate Your Roof for Storm Damage

Chad Conley, CEO & Co-Founder of Complete Roofing, is a GAF Master Elite® Contractor located in Atlanta. He’s replaced more than 9,000 roofs and, based on that experience, shared three compelling reasons why you should leave roof evaluations to the pros.

1. Your safety matters. Seeing some damage requires getting on the roof, and most homeowners should leave climbing ladders and steep-slope roofs to an experienced pro.

2. It takes a trained eye. Significant storm damage might not look like much at all to the untrained eye, but an experienced GAF Master Elite® Contractor knows how to read the tell-tale signs of damage.

3. They can explain the damage to the insurance adjuster. Someone is going to have to show this damage to your insurance adjuster. Your Master Elite® Contractor is trained to recognize damage, and “speak the same language” as the adjuster, so they can communicate clearly and help ensure that your loss is covered correctly. To find a trustworthy, GAF factory-certified contractor in your area, visit gaf.com/contractor.

The Storm Restoration Process

The roof restoration process after a storm can vary from one roofing company to the next. Below is the process followed by Weatherguard Roofing, a Charlotte and Raleigh, NC-based Master Elite Contractor which specializes in roofing and storm restoration work.

The contractor will do an initial inspection to assess the damage that’s occurred.
If there is damage, the contractor will encourage the homeowner to file a claim with their insurance company.
An insurance adjuster and the contractor will meet at the property again and do an assessment together. Note: It’s really important that they do the assessment together to ensure that all of the damage is identified.
Once the claim is approved, the contractor will meet with the homeowner to go over the options and choose the right type of materials for the job.
The work is then scheduled (it will be scheduled in stages).
a. The roof replacement will be the first project that’s completed.
b. Other work, if required, such as gutters and siding will be repaired after the roof is done.
The contractor will submit all the completion paperwork to the insurance company, and this will certify that the work is completed.
Once the insurance company verifies that that work is completed, then they will issue payment.

Important tip: Make sure the roofing contractor is there to meet your adjuster to help make sure all damage is identified.